Hand us your passport and let us do the rest. We prepare every document, attend immigration on your behalf, coordinate your biometrics appointment and return your stamped passport — so you keep enjoying Bali instead of queuing in Denpasar.
Extending a tourist stay in Indonesia involves filing on the right portal, paying official fees, attending an immigration office in person for fingerprints and a photo, and collecting the passport once the new stamp is issued. Our concierge service takes that entire chain off your plate. We collect your passport, prepare and check everything, manage the official submission, accompany the process at immigration and hand your passport back — correctly stamped and ready to travel. You stay informed at every step without ever standing in a queue.
One quote, one point of contact, and no surprises along the way.
We arrange secure pickup of your passport from your villa or hotel, or a convenient handover point.
Forms, application details and supporting paperwork prepared and checked before anything is filed.
We lodge the extension on the correct immigration channel and settle the official government fee on your behalf.
We book and guide you through the in-person fingerprint and photo step now required for most extensions.
Real-time updates from submission to approval, so you always know where your application stands.
Once the new stamp is issued we collect your passport and return it safely to you.
Message us your nationality, current visa type and entry date. We confirm what your extension needs and give you an all-in quote.
We arrange a secure handover and gather the few supporting documents your case requires.
Your extension is submitted on the correct channel and the official fee is paid for you.
When immigration requires fingerprints and a photo, we book the slot and guide you through a short, hassle-free visit.
Once approved and stamped, your passport comes back to you — ready for the rest of your stay.
The essentials before you hand over your passport.
Yes. We are a licensed concierge and your passport is handled by accountable staff at every stage. You receive confirmation when we collect it, updates while it is being processed, and it is returned to you in person once the new stamp is issued.
Only for as long as the extension requires. We return it as soon as the new stamp is issued. If you need it sooner for travel within Indonesia, tell us in advance so we can plan around it.
For most tourist extensions, immigration now requires you to attend the office once for fingerprints and a photo. We cannot do this part for you, but we book the appointment, keep your wait short and accompany you so it is straightforward.
At the immigration office covering your area — usually the office nearest your accommodation. We confirm the exact location and time once your appointment is scheduled.
We recommend starting a week or so before your current stay expires, so there is comfortable time for submission, biometrics and collection. Tell us your dates and we will advise the ideal start day.
Often, yes. If you are close to your expiry date, message us straight away and we will tell you whether a priority service is possible for your case.
